Table 2.
Fitbit forum
| Category | Number of topics | Topic examples |
|---|---|---|
| Building communities/finding friends | 137 | ‘Hello from Seattle WA!’, ‘Group Wanted/Woman, Late 40s/100 to lose’, ‘Guys talking about Guy Stuff and Getting Fit’ |
| Asking for advice from the community | 78 | ‘Need a person to teach me what I’m doing wrong to get this weight off’, ‘What to eat before work out’, ‘Frustrated and want some advice’ |
| Sharing personal experience | 36 | ‘I have lost over 100 lbs!’, ‘Just hit my first goal’ |
| Technical features | 34 | ‘Please enable Bluetooth syncing with Windows Phone 8′ |
| Suggestions for improvement of Fitbit | 28 | ‘Would be great to add a Recipe feature’ |
| Asking for information | 17 | ‘How many steps in a mile?’ |
| Recipes | 9 | ‘Share your Recipes!’ |
| Health | 6 | ‘Fitbit heart rate monitor’ |
| Other (offering help, posts by Fitbit, feedback for Fitbit, recommendations, trading wristbands, goals, stupid things) | 29 |