Tailored individual consultations |
|
|
|
What did you like most about the service? |
19
|
|
|
Authority |
3 |
“The doctor knew his stuff”
|
|
Content |
6 |
“Information was relevant”
|
|
Delivery |
2 |
“Healthy people advising”
|
|
Other |
1 |
“Everything!”
|
|
Tailoring |
6 |
“Personalized, helpful, informative”
|
|
Self-awareness |
1 |
“Cam was able to identify possible health risks in my life I wasn’t aware of that I have been wanting to change”
|
|
What did you like least about the service? |
5
|
|
|
Content |
1 |
“Green tea, hate the stuff!”
|
|
Self-awareness |
4 |
“Having to look at how I have let myself down”
|
|
Do you have any suggestions to improve the service? |
6
|
|
|
Content |
1 |
“Worthwhile information for an aging workforce”
|
|
Delivery |
5 |
“Please provide regularly”
|
Semi-tailored SMS health messages program |
|
|
|
What did you like most about the service? |
96
|
|
|
Authority |
2 |
“Factual”
|
|
Content |
58 |
“Thought provoking topics”
|
|
Delivery |
16 |
“I liked the regular health reminder”
|
|
Other |
4 |
“It was a discussion point with work colleagues”
|
|
Self-awareness |
13 |
“Simple reminders to stop and think about my own health”
|
|
Tailoring |
2 |
“The messages reinforced that I am making good decisions”
|
|
What did you like least about the service? |
27
|
|
|
Content |
7 |
“The advice was very general and ‘common sense’. I didn’t benefit from the information given”
|
|
Delivery |
6 |
“Our irregular starting times meant that I was getting SMS messages while sleeping”
|
|
Other |
6 |
“It probably works for some, but not for me”
|
|
Self-awareness |
1 |
“I need to make more of a commitment”
|
|
Tailoring |
7 |
“I felt as though the messages assumed I was unhealthy”
|
|
Do you have any suggestions to improve the service? |
58 |
|
|
Authority |
4 |
“More of the factual messages”
|
|
Content |
24 |
“Links to health resources would be good e.g., recipes”
|
|
Delivery |
14 |
“Reduce the number of messages to 1 or 2 a week”
|
|
Other |
2 |
“Ditch it, it has no relevance to me and provided no practical benefits”
|
|
Tailoring |
14 |
“Make it more personalized e.g., get each person to provide their goals and custom messages to that”
|
Standardized group workshop |
|
|
|
What did you like most about the service? |
95
|
|
|
Authority |
6 |
“Strongly evidence based”
|
|
Content |
42 |
“Explanation of brain function and fitness”
|
|
Delivery |
42 |
“Presenter was engaging, motivating, well-spoken and had great examples”
|
|
Other |
4 |
“I feel a bit more motivated”
|
|
Self-awareness |
1 |
“Raised my awareness”
|
|
What did you like least about the service? |
34
|
|
|
Content |
5 |
“Didn’t address how people are confused by the multiplicity of often conflicting health messages”
|
|
Delivery |
29 |
“Not enough time to discuss, needed an hour”
|
|
Do you have any suggestions to improve the service? |
37
|
|
|
Content |
14 |
“More healthy eating suggestions/plans”
|
|
Delivery |
23 |
“Regular check in and on-going sessions”
|