Table 4.
Content analysis of usability of e-Forum.
| Themes | Round 1 (n=5) | Round 2 (n=5) | Round 3 (n=3) | ||||||||||
| C/Ia, n | Ucsb, n | Pc, n | Mean # of C/I per Pd | C/I, n | Ucs, n | P, n | Mean # of C/I per P |
C/I, n | Ucs, n | P, n | Mean # of C/I per P |
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| Content | |||||||||||||
| Positive comments | 14 | 5 | 4 | 3.5 | 10 | 3 | 5 | 2.0 | 8 | 2 | 3 | 2.7 | |
| Negative comments | 8 | 5 | 3 | 2.7 | 16 | 9 | 4 | 4.0 | 4 | 3 | 2 | 2.0 | |
| Neutral comments | 19 | 12 | 5 | 3.8 | 20 | 12 | 4 | 5.0 | 14 | 5 | 3 | 4.7 | |
| Navigation | |||||||||||||
| Positive comments | 12 | 2 | 4 | 3.0 | 9 | 2 | 5 | 1.8 | 5 | 2 | 2 | 2.5 | |
| Negative comments | 1 | 1 | 1 | 1.0 | 4 | 2 | 3 | 1.3 | 1 | 1 | 1 | 1.0 | |
| Layout | |||||||||||||
| Positive comments | 15 | 5 | 5 | 3.0 | 21 | 5 | 5 | 4.2 | 10 | 4 | 3 | 3.3 | |
| Negative comments | 10 | 6 | 2 | 5.0 | 15 | 8 | 4 | 3.8 | 1 | 1 | 1 | 1.0 | |
| Task navigation | |||||||||||||
| Correct navigation | 69 | 17 | 5 | 13.8 | 70 | 16 | 5 | 14.0 | 44 | 16 | 3 | 14.7 | |
| Navigation errors | 21 | 13 | 5 | 4.2 | 19 | 9 | 5 | 3.8 | 11 | 7 | 3 | 3.7 | |
| General feedback | |||||||||||||
| Satisfaction with forum |
14 | 3 | 4 | 3.5 | 9 | 3 | 5 | 1.8 | 15 | 3 | 3 | 5.0 | |
| Potential barriers | 12 | 4 | 4 | 3.0 | 5 | 2 | 3 | 1.7 | 4 | 1 | 2 | 2.0 | |
| Description of use | 18 | 5 | 5 | 3.6 | 15 | 4 | 5 | 3.0 | 8 | 3 | 3 | 2.7 | |
aComments or incidents.
bUnique comments.
cParticipants reported.
dComments or incidents per participant.