Table 1.
Categories, subcategories, and examples of written-in responses from 1,422 US veterinarians regarding types of practice-related stressors not specifically listed in a previous survey.6
| Category and subcategory | No. (%) in category | Example response |
|---|---|---|
| 1. Financial insecurity | 289 (20.3) | “Cost of providing good service.” |
| Low income | 98 (6.9) | “Not making enough money to pay the bills and my staff.” |
| Cost of maintaining practice | 56 (3.9) | “Maintaining enough veterinarians to run practice to provide quality of life.” |
| Low return on investment | 31 (2.2) | “Disappointing economic return on the hours, work & dollars invested.” |
| Debt | 29 (2.0) | “The bills that are always due from owning a practice. There is NEVER enough money after school loans, bank loans, taxes and the rising cost of supplies.” |
| Job outlook | 17 (1.2) | “Lack of employment opportunities.” |
| Retirement | 16 (1.1) | “Lack of ability to prepare for retirement.” |
| 2. Clients | 254 (17.9) | “Client complaints very stressful.” |
| Unwilling or unable to pay | 118 (8.3) | “Being bullied or shamed by clients who are unable to pay for services and feel I should provide services at a reduced cost or for free.” |
| Unrealistic expectations for treatment | 42 (3.0) | “Client unrealistic expectations/taking their own problems out on us.” |
| Lack of compliance or responsibility for pet | 24 (1.7) | “Frustration with clients and compliance and actually having them listen and taking recommendations.” |
| Expectations of availability | 21 (15) | “Client expectation of being always available.” |
| 3. Coworker or interpersonal issues | 181 (12.7) | “The conflict, drama, and confrontations that seem never ending in all of the hospitals I have worked, including as a tech. This goes on between veterinarians, staff, clients, everyone.” |
| Lack of support | 34 (2.4) | “Hypercompetitive and unsympathetic colleagues.” |
| Work environment | 23 (1.6) | “Dysfunctional and hostile work environments in many veterinary hospitals.” |
| Abusive or bullying coworkers | 20 (1.4) | “Bullying from other staff members.” |
| Unethical practices | 11 (0.8) | “Unethical practice of fellow veterinarians, lowering the quality standards and therefore the profession prestige.” |
| 4. Work-life balance | 166 (11.7) | “Unable to have a normal home life and social life because of practice demands.” |
| Being on call | 43 (3.0) | “Always on call.” |
| 5. Management issues | 118 (8.3) | “Poor management threatening case load, practice reputation, and morale.” |
| Lack of support or guidance | 35 (2.5) | “Management being unsupportive of staff, when they automatically assume the client is always right and you must be at fault.” |
| Abusive or bullying management | 24 (1.7) | “Abusive management.” |
| 6. Job pressure | 93 (6.5) | “Making the right clinical decision.” |
| Too many responsibilities | 44 (3.1) | “Too many responsibilities; never being ‘done’ with work when I leave.” |
| Fear of mistakes or failure | 18 (1.3) | “Fear of making professional mistakes or appearance thereof.” |
| Surgery | 13 (0.9) | “Performing surgery.” |
| Complexity | 6 (0.4) | “Having every day and every case be a test and/or judgement of my skill level. I am overall very successful with cases and clients, but every day is a new day, a new challenge, and after 30 years it has worn me down.” |
| 7. Private or public sector | 83 (5.8) | “Increasing demand by government policies, rules, and unreasonable involvement in small business.” |
| Government or state board policies | 48 (3.4) | “State Board micromanaging practice and ‘guilty until proven innocent’ attitude.” |
| Competition | 17 (1.2) | “Competition from corporations for veterinary services (drugs, etc).” |
| Ethics | 9 (0.6) | “Working in a laboratory animal facility and witnessing the studies and procedures performed. My personal disagreement with the value of much of the research causes a lot of depression and anger during my workday.” |
| Drugs | 2 (0.1) | “Access to drugs.” |
| 8. Training or staffing | 73 (5.1) | “Human resource issues.” |
| Low-skill staff or lack of training | 26 (1.8) | “Lack of efficiency & training of support staff (receptionists, technicians), mistakes made by those staff members that affect my job and patient care.” |
| Understaffing | 12 (0.8) | “Trying to hire a good skilled vet/new grad.” |
| 9. Feelings of inadequacy | 67 (4.7) | “Feeling inadequate, not smart enough, like I may mess up or miss something.” |
| Knowing how to help but can’t | 22 (1.5) | “Economically depressed area where I practice leading to less than optimal treatment plans.” |
| Underappreciated or lack of respect | 18 (1.3) | “Being taken for granted, not appreciated, not valued.” |
| Not knowing how to help | 12 (0.8) | “The amount of frustrating cases where you can’t do anything to help.” |
| Gender bias | 6 (0.4) | “Professional competency questioned by clients and staff due to ethnicity, gender and age.” |
| 10. Personal issues | 63 (4.4) | “Stress in personal life.” |
| Family | 22 (1.5) | “My wife has an anxiety disorder and that wears on me.” |
| Illness | 17 (12) | “Chronic pain.” |
| Boredom or lack of job fit | 12 (0.8) | “Boredom with profession.” |
| 11. Future of the profession | 37 (2.6) | “Fear of future of vet medicine as a career.” |
| Shift of focus to profit | 12 (0.8) | “The corporatization of veterinary medicine and the excessive emphasis on profit above all.” |
| Technology or method advancement | 11 (0.8) | “Time needed to convert to paperless record keeping.” |
| 12. Stress from animals | 37 (2.6) | “I am a hospice veterinarian, so I see a lot more of illness and death than the average vet.” |
| Compassion fatigue or grief | 26 (1.8) | “Emotional baggage, compassion overload.” |
| Suffering or owner mistreatment | 9 (0.6) | “Dealing with the depressing side of shelter medicine, cruelty, noncaring owners, too many animals year after year.” |
| Risk of injury | 7 (0.5) | “Constant low-grade trauma to the body that is gradually leading to debilitation.” |
| 13. Negative public perception | 24 (1.7) | “Public perception of us not being ‘real doctors’ and attitude that we should be treating animals for free since we love them so much.” |
| Social media and internet | 10 (0.7) | “Being extorted online (Yelp) and by clients who demand free services or retaliate by attempting to ruin my reputation.” |
| 14. High personal expectations | 22 (1.5) | “Being perfect.” |
| 15. Academia | 20 (1.4) | “Generating funding for research programs and student support.” |