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. 2018 May 22;2018:4902864. doi: 10.1155/2018/4902864

Table 3.

Analysis of satisfaction against major themes.

Satisfaction Element Rural based health facilities Urban based health
facilities
Tier 3 health facilities Tier 4 health facility
Availability of Staff in the delivery room 61.7% 59.2% 59.0% 84.6%
Availability of staff in the ward 61.5% 62.3% 61.2% 80.3%
Availability of drugs and supplies 62.3% 64.1% 67.7% 78.7%
Privacy 39.1% 39.9% 30.8% 47.6%
Cleanliness 39.2% 41% 36.5% 45.6%
Communication 62.1% 60.8% 64.5% 62.8%
Consultation time 54.2% 54.9% 60.3% 56.2%
Overall Satisfaction 54.30% 54.60% 54.3% 65.11%