Table 3.
Satisfaction Element | Rural based health facilities | Urban based health facilities |
Tier 3 health facilities | Tier 4 health facility |
---|---|---|---|---|
Availability of Staff in the delivery room | 61.7% | 59.2% | 59.0% | 84.6% |
Availability of staff in the ward | 61.5% | 62.3% | 61.2% | 80.3% |
Availability of drugs and supplies | 62.3% | 64.1% | 67.7% | 78.7% |
Privacy | 39.1% | 39.9% | 30.8% | 47.6% |
Cleanliness | 39.2% | 41% | 36.5% | 45.6% |
Communication | 62.1% | 60.8% | 64.5% | 62.8% |
Consultation time | 54.2% | 54.9% | 60.3% | 56.2% |
Overall Satisfaction | 54.30% | 54.60% | 54.3% | 65.11% |