Table 4.
Units | Unit cost | Total | Total per appointment | |
Office clerk | ||||
Telephone/mail (min) | 727 | 13 | 9451 | 2.84 |
Invoices and credit notes (min) | 650 | 13 | 8450 | 2.54 |
Other fine-related administration (min) | 155 | 13 | 2015 | 0.60 |
Subtotal office clerk | NA | NA | 19 916 | 5.98 |
Materials | ||||
Fine letter (electronic) | 129 | 0.54 | 70 | 0.02 |
Fine letter (postal mail) | 14 | 6.66 | 93 | 0.03 |
Reminder letter | 178 | 6.66 | 1185 | 0.36 |
Subtotal materials | NA | NA | 1348 | 0.40 |
Total exclusive overhead | 21 264 | 6.38 | ||
Overhead | 4466 | 1.34 | ||
Total inclusive overhead | 25 730 | 7.72 |
NA, not applicable.