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. 2018 Jun 7;18:423. doi: 10.1186/s12913-018-3232-5

Table 3.

Care experience and satisfaction

Question Non-migration background Migration background
N valid MD MN % Scores 1–7 % Scores 8–10 N valid MD MN % Scores 1–7 % Scores 8–10
How satisfied are you with the consultation about your disease regarding…
 elaborateness 430 8 7.70 33.0 67.0 84 8 7.80 34.5 65.5
 quality 426 8 7.82 30.0 70.0 81 9 8.04 29.6 70.4
 comprehensibility 427 9 8.00 28.1 71.9 83 9 8.05 30.1 69.9
 responsiveness to your questions* 424 9 8.08 25.2 74.8 84 9 7.83 35.7 64.3
 received information about your disease 422 8 7.55 34.1 65.9 83 9 7.78 36.1 63.9
How satisfied are you with the doctoral treatment concerning…
 the expertise of the physicians 422 9 8.84 14.7 85.3 82 10 8.93 17.1 82.9
 my own participation in decision making* 397 8 7.67 32.7 67.3 79 8 7.19 45.6 54.4
 the involvement of relatives 397 8 7.08 40.3 59.7 78 8 7.23 41.0 59.0
How would you evaluate…
 the success of your therapy 394 9 8.22 24.1 75.9 80 9 8.18 32.5 67.5
 the side-effects 401 8 6.85 46.4 53.6 83 8 6.89 44.6 55.4
 the burden due to surgery 420 8 7.48 48.6 51.4 83 8 6.75 49.4 50.6
 the pain due to therapy 420 8 7.66 36.9 63.1 84 8 7.15 40.5 59.5
 the nausea due to therapy 400 9 6.16 33.8 66.3 83 8 7.19 44.6 55.4
 the fatigue due to therapy 418 7 6.90 60.0 40.0 82 7 6.48 54.9 45.1
How satisfied are you with the hospital stay concerning…
 the facilities (e.g. beds, food, medical equipment etc.) 425 8 6.90 47.8 52.2 84 8 7.31 36.9 63.1
 the organization and procedures 423 8 7.13 44.2 55.8 84 8 7.24 38.1 61.9
 the nursing staff 426 9 7.88 30.3 69.7 84 8 8.15 23.8 76.2
 the possibilities to communicate 423 8 7.45 38.3 61.7 84 8 7.36 36.9 63.1

MD = median, MN = mean, N valid = Number of valid cases, Scores: Questions had a 1–10 response scale with 1 “being not satisfied at all/much worse than expected” and 10 being “very much satisfied/much better than expected.” *p < 0.05