Table 4.
Healthcare utilisation
| Characteristic | Baseline | 6 months |
12 months |
|||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Telephone health coaching | Usual care | Telephone health coaching | Usual care | Incidence rate ratio* (95% CI) | P value† | Telephone health coaching | Usual care | Incidence rate ratio* (95% CI) | P value† | |||||||||
| No | Mean (SD) | No | Mean (SD) | No | Mean (SD) | No | Mean (SD) | No | Mean (SD) | No | Mean (SD) | |||||||
| Hospital admissions | ||||||||||||||||||
| All cause | 277 | 0.11 (0.4) | 281 | 0.12 (0.4) | 248 | 0.07 (0.3) | 283 | 0.08 (0.3) | 0.86 (0.45 to 1.62) | 0.64 | 239 | 0.06 (0.3) | 277 | 0.06 (0.3) | 0.90‡ (0.39 to 2.09) | 0.81 | ||
| Respiratory | 281 | 0.02 (0.2) | 283 | 0.02 (0.1) | 248 | 0.02 (0.1) | 283 | 0.03 (0.2) | 0.55‡ (0.15 to 2.07) | 0.38 | 239 | 0.01 (0.1) | 277 | 0.01 (0.1) | 0.56‡ (0.08 to 4.11) | 0.57 | ||
| Emergency department | ||||||||||||||||||
| All cause | 286 | 0.22 (0.5) | 280 | 0.23 (0.6) | 248 | 0.33 (1.8) | 283 | 0.16 (0.5) | 1.87‡ (1.06 to 3.27) | 0.03 | 238 | 0.26 (0.8) | 276 | 0.23 (0.7) | 1.06‡ (0.62 to 1.83) | 0.82 | ||
| Respiratory | 286 | 0.04 (0.2) | 282 | 0.02 (0.1) | 248 | 0.04 (0.2) | 283 | 0.03 (0.2) | 1.48‡ (0.50 to 4.43) | 0.48 | 239 | 0.04 (0.2) | 277 | 0.01 (0.1) | 2.85‡ (0.67 to 12.20) | 0.16 | ||
| Primary care consultations | ||||||||||||||||||
| All cause: | ||||||||||||||||||
| Doctor | 288 | 1.18 (1.7) | 285 | 1.23 (1.5) | 243 | 1.41 (1.5) | 282 | 1.76 (2.2) | 0.80‡ (0.66 to 0.96) | 0.02 | 236 | 1.45 (1.8) | 272 | 1.67 (1.8) | 0.85‡ (0.70 to 1.03) | 0.09 | ||
| Practice nurse | 288 | 0.60 (1.8) | 285 | 0.65 (1.4) | 243 | 0.71 (1.5) | 282 | 0.72 (1.4) | 0.98‡ (0.73 to 1.31) | 0.88 | 234 | 0.56 (1.0) | 272 | 0.67 (1.0) | 0.81‡ (0.62 to 1.07) | 0.14 | ||
| Pharmacist | 288 | 0.10 (0.9) | 285 | 0.13 (0.6) | 243 | 0.05 (0.4) | 282 | 0.17 (0.8) | 0.27‡ (0.10 to 0.75) | 0.01 | 233 | 0.10 (0.6) | 268 | 0.11 (0.5) | 0.75‡ (0.29 to 1.91) | 0.54 | ||
| Respiratory | 186 | 0.63 (0.9) | 190 | 0.84 (1.1) | 164 | 0.90 (1.1) | 197 | 0.96 (1.3) | 0.99‡ (0.72 to 1.35) | 0.93 | 132 | 0.77 (1.0) | 167 | 0.83 (1.2) | 0.84‡ (0.60 to 1.19) | 0.34 | ||
*
Telephone health coaching compared with usual care (Incidence Rate Ratio <1 favours telephone health coaching).
†
Statistical significance determined from a χ2 test.
‡
Estimate from a negative binomial model rather than a Poisson regression model.