Tailoring |
• Tailored content should: (a) contain explicit
self-referent cues or personally relevant information (e.g.
user's name); (b) acknowledge potential counterarguments
before seeking to persuade, change beliefs or introduce new
knowledge. |
Social support and interaction |
• Social support features are useful when: (a) users lack
sufficient peer support outside of the intervention context;
(b) they can offer an acceptable and realistic substitute
for face-to-face interaction; (c) users are managing a
health problem that requires a change in identity or
disclosing experiences of stigmatised conditions; (d) they
provide opportunities for users to provide as well as
receive peer support; (e) frequency and type of support
provided can adapt to users' changing support needs; (f)
they can be adequately moderated or facilitated. |
Self-management |
• Goals are more likely to motivate behavioural change if
they are: (a) achievable; (b) sufficiently challenging; (c)
specific; (d) specify proximal changes to behaviour that are
tied to a distal aim; (e) learning orientated; (f) fit with
already valued goals or self-conceptions. • Provide
rationale for goal setting and guidance through the process.
• Allow users to choose from a pre-defined list of goals in
order to support autonomy and ensure that appropriate goals
are set. • Tailored feedback on goal progress should: (a)
strengthen self-efficacy beliefs; (b) be positively framed
(i.e. emphasise the immediate benefits of positive change,
rather than the negative consequences of not changing
behaviour); (c) demonstrate a clear link between users'
(current and future) behaviour and health-related outcomes;
(d) adapt to changing needs and experience of the user. |
Information architecture |
• Target population should be consulted during intervention
development in order to ascertain their perceived role and
expected level of involvement in different aspects of
intervention delivery (e.g. access to informational content,
choice in goal-setting and self-monitoring, frequency of
contact to and from the intervention). • Where appropriate,
users should be afforded autonomy and control over
intervention usage (e.g. navigational choices, selection and
application of behaviour change techniques). |
General |
• Users should be invited to provide feedback to the
intervention, research team, or health professionals. • The
intervention should provide a meaningful rationale for why
behaviour change is important and the specific information
and advice that is provided. This rationale should
acknowledge users' concerns (e.g. that behaviour change is
not necessarily easy or enjoyable). |