Table 1.

Summary of interview topic guide

Experience of mental health service use a

How have you experienced mental health services over the last 20 years?

What do you think are the three major strengths of the existing mental health services?

What do you think are their three major weaknesses?

Perceptions of change in service delivery over time b

Have you experienced any changes in mental health services over the last 20 years?

If so, how did you experience these changes?

If so, have these changes influenced your recovery?

If not, has the lack of change influenced your recovery?

Recommendations for service improvement c

What three changes would you make in mental health services to make them more supportive of recovery?

^aWas it positive, negative, or neutral?

^bDid it improve, get worse, or stay the same?

^cWhat improvements you would suggest?