Table 1.

Sections of the system.

Sections	Description
Home	Welcome message and description of the system.
Let’s go	Terms and conditions agreement.
	Screening questions.
	If the system can help the user, then: (a) The user can fill in a questionnaire and identify exactly where her/his difficulties are; Or (b) If areas of difficulty are known, the user can enter the workshops and select two areas where they access techniques and strategies to overcome these difficulties.  • If the user cannot find the topic that interests her/him, the system invites her/him to write to the developers about it;  • If the user can find the topic that interests them, the system invites him/her to assess how severely these issues influence one’s life (a tailored plan of action can then be found under the individual’s MyPlace).
MyPlace	The personalised version of the system, tailored to the user’s profile, input and requests, where one can find:  • A proposed set of techniques based on the questionnaires previously filled in or workshops selected;  • A plan of actions within the system (the user can opt out);  • A reminder of the scheduled activities can be seen in a separate window;  • Progress on techniques already visited (for example, indicating that one of five techniques have been visited);  • The techniques presented in the form of videos;  • The user’s personalised notes. Emails are sent to assess progress. If progress is not good other approaches are proposed to the user.
Forum	Synchronous and asynchronous secure communication environment for users.
FAQ	Addressing frequently asked questions.
Contact us	Contact details and forms.
Login/settings	Log in/log out options and settings for the personalised accounts of users.