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. Author manuscript; available in PMC: 2019 Jul 1.
Published in final edited form as: Adm Policy Ment Health. 2018 Jul;45(4):611–622. doi: 10.1007/s10488-018-0849-y

Table 2. Valued attributes of crisis care.

Attribute Examples
Respect

  • Basic needs

  • Clear, timely, open communication even about difficult topics

  • Kindness, courtesy

  • Attention to preferences
Comfort

  • Food, bedding, clothing, natural light, outside time, cleanliness
Shared decision-making

  • Transparent communication

  • Treatment planning

  • Visitors both allowed, and able to screen