Table 6.
Summary of access arrangements by case
| Access dimension and example/s | Case and access arrangements | |||||
|---|---|---|---|---|---|---|
| 1 | 2 | 3 | 4 | 5 | 6 | |
| Availability & accommodation | ||||||
| Onsite AH GP services (i.e. after 6 pm weekdays; weekend opening) | No AH | Some AH | Good AH | Good AH | Good AH | No AH |
| Same day/walk-in GP appointments available | Yes | Yes | Sometimes | Yes | Yes | Sometimes |
| Affordability | ||||||
| Patient co-payments for other co-located services, which may vary across allied health/medical specialist and public/private (All had nil/low co-payments for GP services) | Medium | Low/medium | Low/medium | Low/medium | No/low/medium | No/low |
| Acceptability | ||||||
| Unique responses to acceptability to fit with context | Nil | Dedicated youth mental health | Indigenous sensitive with Aboriginal nurse | Reception area not welcoming, ad-hoc arrangements for practitioners seeing vulnerable populations | Information customised to literacy, cultural variability | High use of interpreters and information in other languages, gender diversity sensitive practices, well known as service for vulnerable populations |
| Appropriateness | ||||||
| Co-location of allied health/medical (med) specialists (public(pub)/private(priv))/ LHN clinics | Few allied health (priv), No med special or LHN | Good range allied health &med special (priv/pub), LHN clinics | Good range allied health (priv), some med special (priv), no LHN | Range of allied health & med special (pub/priv), LHN | Broad range allied health (pub), no med specialist, LHN | Good range allied health (pub), few med special, one LHN |
| Approachability | ||||||
| Outreach programs (all provide some services in residential aged care settings and home visits) | Ad hoc (schools, community events) | Regular mental health clinic and school services | Nil extra | Nil extra | Regular community groups and surrounding town clinics | Dedicated staff who do outreach in a range of settings |