Table 3.
Assessment of urgency by patients and doctors and differences between the two
| Rating (Code) | Patients without appointment (n = 251) |
Patients with appointment (n = 250) |
p-value |
|---|---|---|---|
| Patient’s view | |||
| Very urgent | 24 (10%) | 15 (8%) | |
| Urgent | 100 (41%) | 66 (36%) | |
| Somewhat urgent | 81 (3%) | 79 (43%) | 0.46 |
| Not urgent | 35 (14%) | 23 (12%) | |
| Not urgent at all | 5 (2%) | 1 (1%) | |
| Missing | 7 | 66 | |
| Physician‘s view | |||
| Very urgent | 15 (6%) | 8 (3%) | |
| Urgent | 56 (22%) | 33 (13%) | |
| Somewhat urgent | 84 (34%) | 60 (24%) | < 0.001 |
| Not urgent | 57 (23%) | 91 (37%) | |
| Not urgent at all | 37 (15%) | 57 (23%) | |
| Missing | 2 | 1 | |
| Difference physician – patient | |||
| Patient very much more urgent (−4) | 3 (1%) | 1 (< 1%) | |
| Patient much more urgent (−3) | 15 (6%) | 16 (8%) | |
| Patient more urgent (−2) | 33 (14%) | 43 (23%) | |
| Patient slightly more urgent (−1) | 72 (30%) | 53 (29%) | 0.007 |
| Full agreement (0) | 76 (31%) | 49 (29%) | |
| Physician slightly more urgent (1) | 36 (15%) | 17 (9%) | |
| Physician more urgent (2) | 8 (3%) | 5 (3%) | |
| Physician much more urgent (3) | – | – | |
| Physician very much more urgent (4) | – | – | |
| Missing | 8 | 66 | |
Values are absolute frequencies (percentages). P-values from Mann-Whitney U-test*