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. 2018 Jun 12;5(2):e46. doi: 10.2196/mental.9777

Table 1.

Potential motivators and barriers related to patients’ use of digital health tools. For potential benefits, experts rated each item on a scale of 1 to 9, with 1=not at all likely to motivate, 5=somewhat likely to motivate, and 9=extremely likely to motivate. For potential barriers or unintended consequences, the experts rated each item from 1 to 9 with 1=significant potential, 5=some potential, and 9=minimal potential to be a barrier or unintended consequence.

Variable Rating, mean (SD)
Potential benefits or motivating factorsa

Improved functioning (eg, social and work functioning) 7.9 (1.3)

Reduced symptomatology 7.8 (1.2)

Receiving feedback or support from clinicians via the digital health system between face-to-face sessions 7.6 (1.1)

Ability to engage with health care professionals (HCPs) periodically after discharge from face-to-face sessions 7.5 (1.1)

Increased interaction with treatment team via digital health device in geographic areas where face-to-face access to HCPs is limited 7.4 (1.5)

Increased confidence or self-efficacy and hope related to his or her health care 7.4 (1.3)

Elimination or reduction of problems with transportation to treatment 7.0 (1.3)

More personalized or tailored treatment approach can be offered by technology 7.0 (1.3)

Receiving prompt helpful automated feedback in response to input or questions 7.0 (1.4)
Potential barriers or unintended consequencesb

Patient does not believe that the intervention is well suited to his or her particular problem or problems 2.6 (1.8)

Patient finds it a burden to use the digital health tool 2.6 (1.9)

Patient does not understand how to use the digital health tool 2.8 (1.9)

Patient has concerns about being monitored or policed 3.1 (1.9)

Patient finds the digital health tool intrusive 3.2 (2.1)

Patient has concerns about privacy 3.4 (1.9)

Patient feels frustrated and discouraged with using the technology 3.5 (2.3)

aFirst-line mean ratings.

bThird-line mean ratings.