Table 4.
Indicators of response to feedback from round 1
| Item description |
Mean ± SD |
Round 2 − Round 1 |
% rating an item 7–9 |
% changing score by |
||||
|---|---|---|---|---|---|---|---|---|
| Round 1 | Round 2 | Change in mean | Change in SD | Round 1 | Round 2 | 1 or 2 | ≥3 | |
| GP appointments | 8.5 ± 1.1 | 8.7 ± 0.9 | 0.13 | −0.23 | 95.56 | 97.62 | 21.43 | 0.00 |
| GP surgery/procedure | 6.3 ± 2.1 | 5.8 ± 1.9 | −0.52 | −0.25 | 46.67 | 35.71 | 52.38 | 2.38 |
| GP professional seen | 7.9 ± 1.5 | 8.2 ± 1.2 | 0.30 | −0.35 | 80.00 | 92.86 | 23.81 | 2.38 |
| Equipment | 6.1 ± 2.2 | 6.0 ± 1.7 | −0.13 | −0.48 | 44.44 | 33.33 | 45.24 | 4.76 |
| Home visits | 8.3 ± 1.3 | 8.5 ± 0.8 | 0.19 | −0.49 | 86.67 | 97.62 | 11.90 | 2.38 |
| Help with activities | 6.9 ± 2.1 | 6.8 ± 1.5 | −0.13 | −0.58 | 55.56 | 59.52 | 59.52 | 4.76 |
| Professional seen at home | 7.8 ± 1.6 | 8.0 ± 1.4 | 0.20 | −0.23 | 80.00 | 88.10 | 21.43 | 7.14 |
| Admissions after A&E | 7.8 ± 1.7 | 7.9 ± 1.8 | 0.06 | 0.06 | 80.00 | 88.10 | 21.43 | 16.67 |
| Paramedic care | 6.8 ± 2.0 | 6.7 ± 1.3 | −0.07 | −0.68 | 53.33 | 50.00 | 52.38 | 7.14 |
| A&E | 8.2 ± 1.2 | 8.5 ± 0.8 | 0.25 | −0.40 | 91.11 | 95.24 | 26.19 | 2.38 |
| Length of stay | 8.2 ± 1.5 | 8.4 ± 1.4 | 0.20 | −0.02 | 84.44 | 92.86 | 23.81 | 2.38 |
| Hospital admissions | 8.7 ± 0.8 | 8.6 ± 1.2 | −0.14 | 0.38 | 95.56 | 97.62 | 9.52 | 2.38 |
| Hospital outpatients | 8.2 ± 1.5 | 8.5 ± 0.9 | 0.21 | −0.52 | 91.11 | 97.62 | 26.19 | 2.38 |
| Imaging scans | 6.2 ± 2.3 | 5.6 ± 1.8 | −0.58 | −0.51 | 42.22 | 23.81 | 33.33 | 9.52 |
| Operation/procedure | 7.2 ± 2.1 | 7.5 ± 1.4 | 0.28 | −0.75 | 64.44 | 78.57 | 45.24 | 7.14 |
| Specialty/ward | 6.2 ± 2.0 | 6.1 ± 1.7 | −0.08 | −0.26 | 37.78 | 38.10 | 45.24 | 7.14 |
| Operation type | 7.1 ± 2.0 | 7.3 ± 1.4 | 0.17 | −0.59 | 64.44 | 71.43 | 35.71 | 7.14 |
| Professional seen outpatient | 6.2 ± 2.2 | 6.4 ± 1.7 | 0.16 | −0.49 | 53.33 | 57.14 | 47.62 | 7.14 |
| Name of medication | 7.1 ± 2.1 | 7.3 ± 1.9 | 0.17 | −0.20 | 64.44 | 73.81 | 42.86 | 14.29 |
| Prescribed medication | 7.2 ± 2.3 | 6.7 ± 2.3 | −0.51 | 0.03 | 68.89 | 64.29 | 35.71 | 9.52 |
| Period taken for | 6.4 ± 2.3 | 6.3 ± 1.8 | −0.09 | −0.41 | 46.67 | 40.48 | 42.86 | 9.52 |
| Community health care | 7.8 ± 1.7 | 8.1 ± 1.3 | 0.29 | −0.41 | 80.00 | 88.10 | 33.33 | 4.76 |
| Community social care | 7.7 ± 1.8 | 8.0 ± 1.2 | 0.22 | −0.55 | 75.56 | 85.71 | 35.71 | 4.76 |
| Health professional seen | 7.2 ± 2.0 | 7.5 ± 1.5 | 0.30 | −0.56 | 71.11 | 78.57 | 33.33 | 7.14 |
| Social care professional seen | 7.0 ± 2.2 | 7.4 ± 1.6 | 0.38 | −0.56 | 62.22 | 73.81 | 35.71 | 9.52 |
| Telephone/computer contacts | 7.2 ± 1.9 | 7.0 ± 1.5 | −0.27 | −0.43 | 68.89 | 64.29 | 50.00 | 2.38 |
| Professional contacted | 6.6 ± 2.0 | 6.8 ± 1.5 | 0.16 | −0.51 | 53.33 | 54.76 | 52.38 | 2.38 |
| Respite length of stay | 6.9 ± 2.3 | 6.7 ± 1.9 | −0.24 | −0.36 | 62.22 | 64.29 | 57.14 | 2.38 |
| Hospice length of stay | 7.4 ± 2.1 | 7.4 ± 2.1 | −0.02 | −0.02 | 75.56 | 78.57 | 33.33 | 7.14 |
| Nursing home | 6.8 ± 2.4 | 6.6 ± 2.0 | −0.14 | −0.42 | 53.33 | 57.14 | 57.14 | 4.76 |
| Residential home | 6.7 ± 2.4 | 6.2 ± 2.1 | −0.50 | −0.28 | 48.89 | 40.48 | 42.86 | 11.90 |
| Supported accommodation | 6.4 ± 2.5 | 5.9 ± 2.0 | −0.52 | −0.52 | 46.67 | 30.95 | 40.48 | 9.52 |
| Stay in hospice | 7.5 ± 2.1 | 7.6 ± 2.1 | 0.13 | −0.05 | 77.78 | 80.95 | 19.05 | 11.90 |
| Respite care | 7.0 ± 2.2 | 6.9 ± 1.9 | −0.16 | −0.32 | 66.67 | 73.81 | 47.62 | 7.14 |
A&E, accident and emergency; GP, general practitioner.