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. Author manuscript; available in PMC: 2018 Jun 28.
Published in final edited form as: Jt Comm J Qual Patient Saf. 2018 May 3;44(6):343–352. doi: 10.1016/j.jcjq.2017.11.010

Table 3.

Patients’ Perspectives on Their Informed Consent Experience

% (n = 234)
Explanation About the Test, Treatment, or Procedure %  
Yes, person explained what would likely happen 94.0
 Explanation was “definitely” easy to understand 90.5
Yes, person asked patient to describe understanding of what would likely happen 58.4
Yes, person explained what might go wrong and how likely it was 73.0
 Explanation was “definitely” easy to understand 85.5

Other Options
Yes, person described other options, including no test or treatment as an option 54.9
 Explanation was “definitely” easy to understand 80.6
Yes, someone showed patient a decision aid 37.4
 Yes, decision aid was helpful in decision 77.4
Yes, felt free to choose any option, including choosing no test or treatment 92.9

Informed Consent Discussion
Yes, person listened carefully 99.1
Yes, person spent enough time 96.9
Yes, person asked about what matters most 68.6
Yes, person encouraged patient to ask questions 96.0
Yes, I had unanswered questions 10.1
 I asked, but I didn’t get an answer 1.2
 I asked, but response didn’t answer my questions 3.7
 I asked, but the response was hard to understand 2.4
 There wasn’t enough time to ask questions 4.9
 I didn’t feel that I could ask questions 1.2
 Other 1.2
Had enough information 96.9

Satisfaction with the Discussion
Yes, overall very satisfied with the experience 61.8

Consent Form
Yes, form was in English and patient reads English very well, or it was in the patient’s language (non-English) 95.8
and they read their language very well
Form was “very easy” to understand 66.8

Note: 90% of patient surveys were completed by patients themselves, and 8.9% were completed by a parent, legal guardian, health care proxy, or family member or friend. Most respondents reported having the informed consent conversation with their personal doctor (52.4%) or a doctor from the hospital (28.1%). The vast majority did not use an interpreter for the discussion and indicated that they speak English very well (97.4%). Although a Spanish version of the survey was available, it was not used by the hospitals, which may have affected the representativeness of the results.