Table 3.
Baseline and 6-month follow up scores on the trust questionnaire
| Questionnaire Item | Doctors | Pharmacists | ||
|---|---|---|---|---|
| Baseline n (%) |
Follow up n (%) |
Baseline n (%) |
Follow up n (%) |
|
| Trust in medical care * | n = 352 | n = 349 | n = 351 | n = 349 |
| Strongly agree | 122 (34.7) | 113 (32.1) | 86 (24.4) | 83 (23.6) |
| Agree | 183 (52.0) | 193 (54.8) | 216 (61.4) | 214 (60.8) |
| Uncertain | 31 (8.8) | 21 (6.0) | 24 (6.8) | 34 (9.7) |
| Disagree | 13 (3.7) | 15 (4.3) | 16 (4.5) | 15 (4.3) |
| Strongly disagree | 3 (0.9) | 7 (2.0) | 9 (2.6) | 3 (0.9) |
| Transparency in communication # | n = 352 | n = 349 | n = 349 | n = 348 |
| Strongly agree | 1 (0.3) | 1 (0.3) | 1 (0.3) | 2 (0.6) |
| Agree | 8 (2.3) | 12 (3.4) | 5 (1.4) | 4 (1.1) |
| Uncertain | 49 (13.9) | 49 (13.9) | 58 (16.5) | 41 (11.6) |
| Disagree | 208 (59.1) | 219 (62.2) | 225 (63.9) | 247 (70.2) |
| Strongly disagree | 86 (24.4) | 68 (19.3) | 60 (17.0) | 54 (15.3) |
| Overall Trust ~ | n = 351 | n = 350 | n = 351 | n = 349 |
| Not at all | 3 (0.9) | 3 (0.9) | 2 (0.6) | 3 (0.9) |
| Not Really | 3 (0.9) | 6 (1.7) | 0 (0.0) | 2 (0.6) |
| Somewhat | 18 (5.1) | 17 (4.8) | 22 (6.3) | 23 (6.5) |
| Mostly | 109 (31.0) | 110 (31.3) | 157 (44.6) | 163 (46.3) |
| Completely | 218 (61.9) | 214 (60.8) | 170 (48.3) | 158 (44.9) |
* “I completely trust my doctor’s/pharmacist’s judgments about my medical care”; # “If a mistake was made in my treatment, my doctor/pharmacist would try to hide it from me”; ~ “All things considered, how much do you trust your doctor/pharmacist?”