Table 1.
Physician Satisfaction with Workplace Measures, Doctor–Patient Relationship, and EHR Use (N = 6)
| Measure | Agree or strongly agree, N (%)* | |
|---|---|---|
| Pre-scribe, N (%) | Post-scribe, N (%) | |
| Workplace satisfaction measures | ||
| Feeling rushed during visits | 6 (100) | 0 (0) |
| Too much time during visits spent working on computer | 5 (83) | 0 (0) |
| Satisfied with clinic workflow | 2 (33) | 6 (100) |
| Calm atmosphere in primary work area† | 0 (0) | 2 (33) |
| No or little burnout‡ | 5 (83) | 5 (83) |
| Doctor–patient relationship measures | ||
| Satisfied with quality of patient interactions during visits§ | 5 (83) | 6 (100) |
| Satisfied with quality of communication with patients | 4 (67) | 5 (83) |
| Able to explain things to patients in a way that is easy for them to understand | 6 (100) | 5 (83) |
| Able to listen carefully to patients | 5 (83) | 5 (83) |
| Spending enough time with patients | 4 (67) | 5 (83) |
| Able to involve patients in making decisions about their care | 5 (83) | 5 (83) |
| Concern about looking at the computer screen more than at the patient | 3 (60) | 0 (0) |
| EHR use measures | ||
| Optimal sufficiency of time for documentation‖ | 1 (17) | 6 (100) |
| Satisfied with EHR use | 1 (17) | 5 (83) |
| Satisfied with amount of time spent documenting clinic encounters | 0 (0) | 4 (67) |
| Satisfied with quality of documentation | 4 (67) | 5 (83) |
| < 1 post-clinic hour spent on documentation per half-day session¶ | 2 (33) | 4 (67) |
*Responses are on a five-point Likert scale (strongly disagree to strongly agree), unless otherwise indicated
†Results represent physicians who reported one or two on the scale of one (calm) to five (hectic, chaotic)
‡Results represent physicians who reported one or two on the scale of one (“I enjoy my work, I have no symptoms of burnout”) to five (“I feel completely burned out and often wonder if I can go on. I am at the point where I may need to seek help”)
§Pre-pilot survey answer choices ranged from one (very dissatisfied) to five (very satisfied). Post-pilot survey answer choices were changed for ease of survey administration to one (strongly disagree) to five (strongly agree). Results represent physicians who reported “satisfied” and “very satisfied”
‖Results represent physicians who reported four or five on a scale of one (poor) to five (optimal)
¶Results represent physicians who reported < 1 h on a scale of 0 to > 8 h