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. 2018 Jan 18;2:4. [Version 1] doi: 10.12688/gatesopenres.12779.1

Table 3. Variables associated with provider burnout among studies using the Maslach Burnout Inventory and reporting these variables (15/20).

Author, year Overall Burnout Emotional Exhaustion Depersonalization Personal Achievement
Benevides-Pereira, 2007 Not Reported Positive association: male sex Positive association: younger age
da Silva, 2008 No significant associations identified Positive association: being black; those absent from work once in the 30 days prior to the interview
Inverse association: female sex; age 41 years or higher; monthly family income between 4 and 5, and above 7 minimum salaries; working where 20% or more users are of private medical care systems
Positive association: age =41 years
Engelbrecht, 2008 Positive association: availability of resources; time pressure of workload; conflict and social relations Positive association: availability of resources; time pressure of workload
Kruse, 2009 Positive association: female sex; age (36 to 45 years); working other jobs; knowing a co-worker who left Not reported
Putnik, 2011 None reported
Ge, 2011 Inverse association: intrinsic and extrinsic job satisfaction Positive association: intrinsic job satisfaction
Malakouti, 2011 * Positive association: longer work experience; higher GHQ scores; higher job stress Not Reported
Calganb, 2011 Positive association: lower age; lower work contentment; lower satisfaction with customers; excessive workload; excessive time pressure; higher frequency of work stress; fewer years in practice Positive association: lower age; being unmarried; lower satisfaction with customers; excessive time pressure; higher frequency of work stress; fewer years in practice Positive association: lower age; higher work contentment; higher satisfaction with customers; lower time pressure; lower frequency of work stress; more years in practice
Alameddine, 2012 Positive association: likelihood to quit job Positive association: likelihood to quit job Inverse association: likelihood to quit job
Akintola, 2013 Not Reported Positive association: Type of volunteer and lack of support Positive association: total stress; lack of support; overwhelming nature of the disease; difficulty dealing with distress and dying
Jocic, 2014 Positive association: higher age Not Reported
Karakose, 2014 Inverse association: intrinsic job satisfaction.

No association with extrinsic job satisfaction, and general job satisfaction
No association with intrinsic job satisfaction, extrinsic job satisfaction, or general job satisfaction Positive association: intrinsic job satisfaction, extrinsic job satisfaction, and general job satisfaction
Ding, 2014 Positive association: effort-reward ratio, over commitment, and anxiety symptoms
Inverse association: length of employment
Positive association: effort-reward ratio, over commitment, and anxiety symptoms
Inverse association: length of employment
Positive association: length of employment, and over commitment
Inverse association: effort-reward ratio, and anxiety symptoms
Cagan, 2015 No relationship with gender, marital status, or profession. Personal accomplishment positively associated with working in districts. Emotional exhaustion positively associated with low perceived economic status and not personally choosing working department. Emotional exhaustion and depersonalization negatively associated with job happiness.
Cao, 2015 Inverse association: general self-concept, leadership, communication, knowledge, staff relationship, caring, affective commitment, normative commitment, continuance commitment
Silva, 2015 Positive association with risk of burnout $: age >30 years, work week >40 hours, professional dissatisfaction, desire to abandon the profession, feeling of discomfort, reporting that work was not a source of realization, mental disorder diagnosed by a psychiatrist, emotional tension, and limited/average future expectations
Muliira, 2015 Positive association: associate degree (compared to Bachelor’s or Masters’ degree), being married, and involvement in non-midwifery health care activities at work
Hu, 2015 Positive association: constant term, unmarried status, junior college-level education, difficulties between doctor and nurse, difficulties between nurse and patient, and difficulties between nurse and nurse
Inverse association: job satisfaction
Positive association: age >30 years, non-single marital status, associate/ bachelor degree/higher, being senior nurse/charge nurse/higher, employment status (formal establishment), >3 years employment, job dissatisfaction, unfair/inappropriate content of continuing education opportunities, difficulty with interpersonal relationships, income =1000 RMB Positive association: job dissatisfaction, unfair/inappropriate content of continuing education opportunities, difficulty with interpersonal relationships, Positive association: single marital status, job dissatisfaction, unfair/inappropriate content of continuing education opportunities, difficulty with interpersonal relationships
Pandey, 2015 Positive association with “deep emotional labor”, or altering felt emotions to match expections
Inverse association: job satisfaction and “surface emotional labor”, or altering expressed (but not felt) emotions to match expectations
Cao, 2016 Inverse association: perceived organization support, general self-concept, leadership, communication, knowledge, staff relationship, and caring

Higher Emotional Exhaustion and Depersonalization, and lower Personal Accomplishment, are associated with higher burnout

Key:

*GHQ: General Health Questionnaire; higher scores indicate higher psychological distress; Job stress based on Steinmentz test 41

$High risk of burnout: (high emotional exhaustion + high depersonalization + high professional realization) OR (high emotional exhaustion + low depersonalization + low professional realization) OR (low emotional exhaustion + high depersonalization + low professional realization); moderate risk of burnout: high emotional exhaustion OR high depersonalization OR low professional realization; low risk of burnout: (low emotional exhaustion + low depersonalization + high professional realization)

RMB: Renminbi or Yuan (currency of China)

Emotional labor: “the process of regulating both feelings and expressions for the organizational goals”. Surface-level emotional labor is showing fake emotions and deep-level emotional labor is done when providers “alter their felt emotions genuinely to match the ones desired by the organization.