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. 2018 Jun 11;2:4. Originally published 2018 Jan 18. [Version 3] doi: 10.12688/gatesopenres.12779.3

Table 3. Variables associated with provider burnout among studies using the Maslach Burnout Inventory and reporting these variables (15/20).

Author, year Overall Burnout Emotional Exhaustion Depersonalization Personal Achievement
Benevides-
Pereira, 2007
Not Reported Positive association: male
sex
Positive association:
younger age
da Silva, 2008 No significant associations
identified
Positive association: being
black; those absent from
work once in the 30 days
prior to the interview
Inverse association:
female sex; age 41 years
or higher; monthly family
income between 4 and
5, and above 7 minimum
salaries; working where
20% or more users are
of private medical care
systems
Positive association: age
=41 years
Engelbrecht,
2008
Positive association:
availability of resources;
time pressure of workload;
conflict and social relations
Positive association:
availability of resources;
time pressure of workload
Kruse, 2009 Positive association:
female sex; age (36
to 45 years); working
other jobs; knowing a
co-worker who left
Not reported
Putnik, 2011 None reported
Ge, 2011 Inverse association:
intrinsic and extrinsic job
satisfaction
Positive association:
intrinsic job satisfaction
Malakouti,
2011 *
Positive association:
longer work
experience; higher
GHQ scores; higher
job stress
Not Reported
Calganb, 2011 Positive association:
lower age; lower work
contentment; lower
satisfaction with customers;
excessive workload;
excessive time pressure;
higher frequency of work
stress; fewer years in
practice
Positive association: lower
age; being unmarried;
lower satisfaction with
customers; excessive time
pressure; higher frequency
of work stress; fewer years
in practice
Positive association:
lower age; higher
work contentment;
higher satisfaction with
customers; lower time
pressure; lower frequency
of work stress; more years
in practice
Alameddine,
2012
Positive association:
likelihood to quit job
Positive association:
likelihood to quit job
Inverse association:
likelihood to quit job
Akintola, 2013 Not Reported Positive association: Type
of volunteer and lack of
support
Positive association: total
stress; lack of support;
overwhelming nature of the
disease; difficulty dealing
with distress and dying
Jocic, 2014 Positive association:
higher age
Not Reported
Karakose, 2014 Inverse association: intrinsic
job satisfaction.

No association with extrinsic
job satisfaction, and general
job satisfaction
No association with
intrinsic job satisfaction,
extrinsic job satisfaction,
or general job satisfaction
Positive association:
intrinsic job satisfaction,
extrinsic job satisfaction,
and general job
satisfaction
Ding, 2014 Positive association:
effort-reward ratio, over
commitment, and anxiety
symptoms
Inverse association: length
of employment
Positive association:
effort-reward ratio, over
commitment, and anxiety
symptoms
Inverse association: length
of employment
Positive association: length
of employment, and over
commitment
Inverse association: effort-
reward ratio, and anxiety
symptoms
Cagan, 2015 No relationship with gender, marital status, or profession. Personal accomplishment positively associated with
working in districts. Emotional exhaustion positively associated with low perceived economic status and not
personally choosing working department. Emotional exhaustion and depersonalization negatively associated
with job happiness.
Cao, 2015 Inverse association: general self-concept, leadership, communication, knowledge,
staff relationship, caring, affective commitment, normative commitment, continuance
commitment
Silva, 2015 Positive association
with risk of burnout $:
age >30 years,
work week >40
hours, professional
dissatisfaction,
desire to abandon
the profession,
feeling of discomfort,
reporting that work
was not a source of
realization, mental
disorder diagnosed
by a psychiatrist,
emotional tension,
and limited/average
future expectations
Muliira, 2015 Positive association:
associate degree
(compared to
Bachelor’s or
Masters’ degree),
being married, and
involvement in non-
midwifery health care
activities at work
Hu, 2015 Positive association:
constant term,
unmarried status,
junior college-level
education, difficulties
between doctor and
nurse, difficulties
between nurse
and patient, and
difficulties between
nurse and nurse
Inverse association:
job satisfaction
Positive association: age
>30 years, non-single
marital status, associate/
bachelor degree/higher,
being senior nurse/
charge nurse/higher,
employment status
(formal establishment),
>3 years employment,
job dissatisfaction, unfair/
inappropriate content
of continuing education
opportunities, difficulty with
interpersonal relationships,
income =1000 RMB
Positive association: job
dissatisfaction, unfair/
inappropriate content
of continuing education
opportunities, difficulty
with interpersonal
relationships,
Positive association:
single marital status, job
dissatisfaction, unfair/
inappropriate content
of continuing education
opportunities, difficulty
with interpersonal
relationships
Pandey, 2015 Positive association
with “deep emotional
labor”, or altering felt
emotions to match
expections
Inverse association:
job satisfaction and
“surface emotional
labor”, or altering
expressed (but not
felt) emotions to
match expectations
Cao, 2016 Inverse association: perceived organization support, general self-concept, leadership,
communication, knowledge, staff relationship, and caring

Higher Emotional Exhaustion and Depersonalization, and lower Personal Accomplishment, are associated with higher burnout

Key:

*GHQ: General Health Questionnaire; higher scores indicate higher psychological distress; Job stress based on Steinmentz test 40

$High risk of burnout: (high emotional exhaustion + high depersonalization + high professional realization) OR (high emotional exhaustion + low depersonalization + low professional realization) OR (low emotional exhaustion + high depersonalization + low professional realization); moderate risk of burnout: high emotional exhaustion OR high depersonalization OR low professional realization; low risk of burnout: (low emotional exhaustion + low depersonalization + high professional realization)

RMB: Renminbi or Yuan (currency of China)

Emotional labor: “the process of regulating both feelings and expressions for the organizational goals”. Surface-level emotional labor is showing fake emotions and deep-level emotional labor is done when providers “alter their felt emotions genuinely to match the ones desired by the organization.