Table 3. Variables associated with provider burnout among studies using the Maslach Burnout Inventory and reporting these variables (15/20).
Author, year | Overall Burnout | Emotional Exhaustion | Depersonalization | Personal Achievement |
---|---|---|---|---|
Benevides-
Pereira, 2007 |
Not Reported | Positive association: male
sex |
Positive association:
younger age |
|
da Silva, 2008 | No significant associations
identified |
Positive association: being
black; those absent from work once in the 30 days prior to the interview Inverse association: female sex; age 41 years or higher; monthly family income between 4 and 5, and above 7 minimum salaries; working where 20% or more users are of private medical care systems |
Positive association: age
=41 years |
|
Engelbrecht,
2008 |
Positive association:
availability of resources; time pressure of workload; conflict and social relations |
Positive association:
availability of resources; time pressure of workload |
||
Kruse, 2009 | Positive association:
female sex; age (36 to 45 years); working other jobs; knowing a co-worker who left |
Not reported | ||
Putnik, 2011 | None reported | |||
Ge, 2011 |
Inverse association:
intrinsic and extrinsic job satisfaction |
Positive association:
intrinsic job satisfaction |
||
Malakouti,
2011 * |
Positive association:
longer work experience; higher GHQ scores; higher job stress |
Not Reported | ||
Calganb, 2011 | Positive association:
lower age; lower work contentment; lower satisfaction with customers; excessive workload; excessive time pressure; higher frequency of work stress; fewer years in practice |
Positive association: lower
age; being unmarried; lower satisfaction with customers; excessive time pressure; higher frequency of work stress; fewer years in practice |
Positive association:
lower age; higher work contentment; higher satisfaction with customers; lower time pressure; lower frequency of work stress; more years in practice |
|
Alameddine,
2012 |
Positive association:
likelihood to quit job |
Positive association:
likelihood to quit job |
Inverse association:
likelihood to quit job |
|
Akintola, 2013 | Not Reported | Positive association: Type
of volunteer and lack of support |
Positive association: total
stress; lack of support; overwhelming nature of the disease; difficulty dealing with distress and dying |
|
Jocic, 2014 | Positive association:
higher age |
Not Reported | ||
Karakose, 2014 |
Inverse association: intrinsic
job satisfaction. No association with extrinsic job satisfaction, and general job satisfaction |
No association with
intrinsic job satisfaction, extrinsic job satisfaction, or general job satisfaction |
Positive association:
intrinsic job satisfaction, extrinsic job satisfaction, and general job satisfaction |
|
Ding, 2014 | Positive association:
effort-reward ratio, over commitment, and anxiety symptoms Inverse association: length of employment |
Positive association:
effort-reward ratio, over commitment, and anxiety symptoms Inverse association: length of employment |
Positive association: length
of employment, and over commitment Inverse association: effort- reward ratio, and anxiety symptoms |
|
Cagan, 2015 | No relationship with gender, marital status, or profession. Personal accomplishment positively associated with
working in districts. Emotional exhaustion positively associated with low perceived economic status and not personally choosing working department. Emotional exhaustion and depersonalization negatively associated with job happiness. |
|||
Cao, 2015 |
Inverse association: general self-concept, leadership, communication, knowledge,
staff relationship, caring, affective commitment, normative commitment, continuance commitment |
|||
Silva, 2015 | Positive association
with risk of burnout $: age >30 years, work week >40 hours, professional dissatisfaction, desire to abandon the profession, feeling of discomfort, reporting that work was not a source of realization, mental disorder diagnosed by a psychiatrist, emotional tension, and limited/average future expectations |
|||
Muliira, 2015 | Positive association:
associate degree (compared to Bachelor’s or Masters’ degree), being married, and involvement in non- midwifery health care activities at work |
|||
Hu, 2015 | Positive association:
constant term, unmarried status, junior college-level education, difficulties between doctor and nurse, difficulties between nurse and patient, and difficulties between nurse and nurse Inverse association: job satisfaction |
Positive association: age
>30 years, non-single marital status, associate/ bachelor degree/higher, being senior nurse/ charge nurse/higher, employment status (formal establishment), >3 years employment, job dissatisfaction, unfair/ inappropriate content of continuing education opportunities, difficulty with interpersonal relationships, income =1000 RMB |
Positive association: job
dissatisfaction, unfair/ inappropriate content of continuing education opportunities, difficulty with interpersonal relationships, |
Positive association:
single marital status, job dissatisfaction, unfair/ inappropriate content of continuing education opportunities, difficulty with interpersonal relationships |
Pandey, 2015 | Positive association
with “deep emotional labor”, or altering felt emotions to match expections Inverse association: job satisfaction and “surface emotional labor”, or altering expressed (but not felt) emotions to match expectations |
|||
Cao, 2016 |
Inverse association: perceived organization support, general self-concept, leadership,
communication, knowledge, staff relationship, and caring |
Higher Emotional Exhaustion and Depersonalization, and lower Personal Accomplishment, are associated with higher burnout
Key:
*GHQ: General Health Questionnaire; higher scores indicate higher psychological distress; Job stress based on Steinmentz test 40
$High risk of burnout: (high emotional exhaustion + high depersonalization + high professional realization) OR (high emotional exhaustion + low depersonalization + low professional realization) OR (low emotional exhaustion + high depersonalization + low professional realization); moderate risk of burnout: high emotional exhaustion OR high depersonalization OR low professional realization; low risk of burnout: (low emotional exhaustion + low depersonalization + high professional realization)
RMB: Renminbi or Yuan (currency of China)
Emotional labor: “the process of regulating both feelings and expressions for the organizational goals”. Surface-level emotional labor is showing fake emotions and deep-level emotional labor is done when providers “alter their felt emotions genuinely to match the ones desired by the organization.