Maybe use some of the feedback that you guys collate… That might help people that are on the fence, they don’t know what to do. Might give them more of an idea one way or another. (P12503)

Someone that has already done [the trial]. They’ve already been through it, so they know exactly what it’s like… When you buy something you go on the reviews and look at them. It’s the same sort of thing. (D12588)