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. Author manuscript; available in PMC: 2018 Jul 6.
Published in final edited form as: Home Health Care Serv Q. 2018 Apr 13;37(3):211–231. doi: 10.1080/01621424.2018.1456997

Table 1.

Exemplar Questions and Probes from the Semi-Structured Interview Guide

Category Question Probe
Visit plan development Guide me through the process you use to develop the visit plan.
  • What information do you need in order to decide on the amount and frequency of your nursing visits?

  • How is your plan influenced by visits that patients receive from other disciplines?

What makes it easy or difficult for you to choose how many visits a patient should receive?
  • Think of a time when you had difficulty estimating how many visits a patient will need for the nine-week episode. Why was that the case?

Visit plan reevaluation What situations lead you to change your visit intensity?
  • How often do you review your visit orders to make any changes?

  • When do you decide to visit a patient more or less frequently?

Patient-level factors What patient factors do you consider when determining visit intensity?
  • Think of a recent patient that you admitted to home health. What specific characteristics made you visit them more or less often than other patients?

Nurse-level factors How does your experience in home health influence your thought process about determining visit intensity?
  • How has your experience changed or evolved over time in terms of estimating visit patterns?

Agency-level factors How does your home health agency influence your decision regarding visit intensity?
  • Tell me about the resources available to support and guide you in determining the best visit patterns for your patients?

If nurses referred to agency protocols:
  • When does this protocol work well?

  • What are the barriers to following this protocol?

Policy/Payer-level factors How do different payers influence your visit plan?
  • Tell me about when you are caring for a straight Medicare patient. Any particular things that you consider as you develop your visit plan?

  • What about other payers? How different is the visit plan for patients with managed care or private health insurance?