Table 4. Contrasted main themes and categories.

Contrasted main themes and categories
Grouped categories	Delivering PCC	Organisational issues	Identity of care staff	Views of care role
Main themes	Difficulties of caring for people with dementia unacknowledged e.g. agitation/’abuse’	Support and understanding often inadequate	Personal identity and experiences not respected	Staff seen as instruments of care
	Difficulties of person-centred vs task oriented care unacknowledged	Organisational pressures make caring difficult, out of control for carers		Feeling out of control and unimportant
	Burden of care work unacknowledged