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. 2018 Jul 11;18:544. doi: 10.1186/s12913-018-3327-z

Table 4.

Reported benefits and barriers of text message reminder, visit from HSA and exclusive use of health card

Main findings Text message reminder Visit from HSA Exclusive use of health card
Benefits * Extra assurance
* Reminder is sent directly to caregiver
* Face-to-face interaction
* Assistance and counseling
* Active use of health card and memory
* Strengthens self-reliance
* Establishment of nearby reminder- and support system
Barriers * Lack of phone
* Prolonged delivery of text message via substitute phone owner
* Network and electricity problems
* Limited understanding of text message content due to low literacy
* HSA unreliability
* Long distance between home of study participant and HSA
* Reminder from the hospital goes via a HSA and is not transferred directly to the caregiver
* Challenges with remembering treatment dates
* Limited understanding of health card content due to low literacy