Table 1.

Control plan

Group	Critical element to sustain success	Goal	Frequency	Documentation	Monitoring	Staff responsible	Reaction plan
1	Track lead time and inventory of patients in new insulin pump process	Total lead time ≤ 110 calendar days	Data collected every 2 wks, starting Friday, September 11, 2015	Spreadsheet, dashboard	Dashboard review meeting every 2 wks	Spreadsheet: Athena Dashboard: Raquel and Katie Skipper: Gail	Address bottlenecks and wait times
2	Track time intervals between segments: Order to Pump Preparation class Pump Preparation class to Saline Start class Saline Start class to Insulin Start class Insulin Start class to 1-month follow-up	Segment 1 = 45 days Segment 2 = 21 days Segment 3 = 7 days Segment 4 = 40 days