Table 4.
Characteristic of the innovation (from Rogers (1995) The diffusion of innovations) [19] | Positive findings from this study | Negative findings from this study |
---|---|---|
Relative advantage (the perceived efficiencies gained by the innovation relative to current tools or procedures) | • Convenience • Empowerment • Confidence • Motivation • Better measurements • Could potentially reduce workloads |
• Anxiety/dependence in small numbers of patients • Professional concerns about creating dependency • Concern about workloads |
Complexity/ difficulty to learn | • Most patients found telemonitoring easy | • Professional interfaces complex • No clear signals for professionals in COPD data • Lack of intelligent decision support |
Compatibility with the pre-existing system | • Preference for adoption within current system which influenced later implementations | • Lack of fit of professional system interfaces with workflows within practices • Concern about roles |
Trialability or testability | • High –particularly for patients | |
Potential for reinvention (using the tool for initially unintended purposes) | • Patients used data to manage day to day activity | |
Observed effects | • Higher workloads – reduced with learning and external drivers such as pressure on the system. • Patients using data to support self management. • Increased responsibility for the patient in study 7 was acceptable |
• Limitations and extra work created by system design • Empowered patients bypassing nurses or therapists, particularly with regard to prescribing |