Table 3.
Adjusted percentage of negative experience
| Question number | Synoptic form of question | Adjusted percentage of patients endorsing a negative experience | Absolute difference across routes (max adjusted %−min adjusted %) | |||
| Emergency presentation | Elective referral | Two-Week-Wait referral | Screening detection | |||
| 15 | Written info on cancer diagnosis | 45.4 | 27.4 | 22.7 | 14.2 | 31.2 |
| 30 | Staff explained operation—before | 29.8 | 15.4 | 14.9 | 8.4 | 21.4 |
| 20 | Given name of specialist nurse | 19.8 | 10.3 | 7.7 | 6.0 | 13.8 |
| 13 | Told diagnosis sensitively | 21.8 | 17.8 | 12.7 | 9.3 | 12.5 |
| 35 | Confidence in hospital doctor | 19.7 | 13.1 | 12.8 | 8.5 | 11.2 |
| 43 | Thought info withheld | 19.4 | 14.0 | 11.2 | 11.0 | 8.4 |
| 49 | Written info at discharge | 27.6 | 20.7 | 20.3 | 17.5 | 10.1 |
| 32 | Staff explained operation—after | 30.3 | 22.3 | 21.4 | 19.5 | 10.8 |
| 19 | Shared decision-making | 31.2 | 27.6 | 24.4 | 21.6 | 9.6 |
| 40 | Confidence in ward nurse | 39.8 | 40.0 | 35.9 | 30.9 | 9.1 |
| 18 | Written info about treatment side effects | 15.3 | 14.2 | 11.8 | 11.1 | 4.2 |
| 63 | Information given to general practitioner | 7.6 | 5.6 | 6.5 | 5.5 | 2.1 |
| 51 | Self-management info post-discharge family/others | 45.5 | 42.4 | 41.8 | 36.9 | 8.6 |
| 65 | Cancer care integration | 40.2 | 40.4 | 36.0 | 32.3 | 8.1 |
| 64 | General practice staff support | 29.9 | 31.9 | 26.0 | 31.0 | 5.9 |
| 60 | Waiting time as outpatient | 31.5 | 31.1 | 28.2 | 25.6 | 5.9 |
| 21 | Ease of contacting specialist nurse | 19.8 | 22.8 | 22.0 | 20.1 | 2.7 |
| 58 | Emotional support as outpatient | 26.7 | 26.7 | 25.3 | 24.8 | 1.9 |
Bold/Italic fonts in the last column denote p≤0.02 for variation across all (four) routes (see also footnote of table 2).
In columns 3-6, underlined values denote the route associated with the worse experience and values in bold fonts the route associated with best experience.