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. 2018 May 2;31(3):e00062-17. doi: 10.1128/CMR.00062-17

FIG 14.

FIG 14

FIG 14

Three examples of root-cause analysis tools, including a fishbone diagram to identify sources of an analytical error (A), a Pareto chart to identify sources of error where improvement will have the highest impact (B), and a process map to identify variation in the steps to complete a process (C). Root-cause analysis tools are used to investigate and uncover the true reason (the “root cause”) that errors occurred.