TABLE 28.
Roles and responsibilities for managing continual improvementa
| Activity(ies) | Role(s) and/or responsibility(ies) |
||
|---|---|---|---|
| Institution | Microbiology laboratory management | Microbiology staff | |
| Continual improvement process | Provide data identifying OFIs Provide support for quality improvements Review reports as part of quality management program |
Ensure laboratory participation in the institutional plan Ensure that laboratory CI activities are in line with institutional quality objectives and address relevant areas of patient care |
Identify OFIs such as near misses Provide feedback on the improvement/change Participate in CI |
| Identify OFIs and formulate and implement solutions | |||
| Evaluate effectiveness and recognize success | Recognize success | Solicit staff feedback | Provide feedback on improvement solution |
| Evaluate the effect of change on the organization, where applicable | Evaluate effectiveness and revise if necessary | ||
| Communicate outcomes to management and staff | |||
| Recognize success | |||
a
CI, continual improvement; OFIs, opportunities for improvement.