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. 2018 Jul 10;20(7):e10413. doi: 10.2196/10413

Table 3.

Additional services desired. FY: fiscal year. VA: Department of Veterans Affairs.

Service n (%)
FY2017 88,308

Schedule or change my VA appointments 45,695 (52)

View a list of my VA health care providers and their contact information 38,489 (44)

Check to determine if my different medications are safe taken together 22,710 (26)

View or pay my VA bills or copayments 21,768 (25)

Use a mobile app for My HealtheVet 13,823 (16)

Advance check-in for my VA clinic visits 12,677 (14)

Authorize sharing information with my Non-VA health care provider 11,467 (13)

Authorize sharing information with my VA health care team 8851 (10)

Authorize sharing information with other people (eg, family, caregiver) 7584 (9)

Other 6573 (7)

More Web-based educational programs 5396 (6)

Join a Web-based forum to discuss health issues with other veterans 3831 (4)
FY2008 92,160

View my upcoming appointments 79,892 (87)

Schedule or change my appointments 68,395 (74)

Look at information in my VA medical record 67,714 (73)

Web-based, secure communication with my doctor 58,878 (64)

Checking that different medications I take are safe when used together 45,986 (50)

Reminders of preventive care I need (eg, shots, cancer screening) 34,707 (38)

Notification of new content or features on the site 32,418 (35)

Advance check-in for my VA clinic visits 31,863 (35)

Monthly email newsletter 24,186 (26)

Share information that I have stored in My HealtheVet with other people 23,088 (25)

Advanced directive (eg, living will, durable power of attorney) 20,418 (22)

Educational programs 18,800 (20)

Information about the quality of VA health care 11,231 (12)

Other 8791 (10)