Table 5.

Outcomes of Initial Telephone Encounter from June 30, 2014 – December 31, 2017 for 2,541 Telephone Consult Encounters with Health Care Providers ^†

Outcome	n	%
Back to Provider	2082	82
Resource and Referral: Contact Patient	1604	36
Refer to Outpatient Therapist	1166	46
Refer to a new Psychiatrist	461	18
Face to Face Visit	312	12
None	125	5
Refer to Support Group	112	4
Resource and referral: Resources to Provider	1578	35
Refer to Psychotherapy Group	62	2
Bridge Treatment with PCP	47	2
Refer to an existing Psychiatrist	39	2
Refer to Psychiatric Emergency Services	16	1
Refer to Partial Hospital	10	<1
Refer to Parent/Infant Therapy	6	<1
Refer to Mobile Crisis Services	3	<1

^†There may be more than one outcome for each telephone encounter