Table 3.
Patient Education Programmes | Training for HCPs | Awareness raising | Accessibility of SMS | Technology to support SMS | |
---|---|---|---|---|---|
QLD | Provide evidence based programmes | Provide education and training | Social marketing campaign | Provide suitable SMS | Consumer personal health record |
WL | Generic and disease specific | Skills training | Provider awareness of programmes | SM information in various formats, signposting | Technology for reminders, self-monitoring, follow-up |
WA | Coordinated SMS programmes and services | Curricula, professional development, mentoring | Marketing strategy, framework endorsement | Easy referral pathways, flexible delivery of services | Website for all stakeholders |
MB | Telecare programme prioritised | – | Provider awareness of programmes | Research suitability for different groups | Online health portal |
TAS | Make programs available | A range of training options, evidence-based practice | Provider awareness of programmes | Provide range of flexible resources | Range of resources including online |
NT | Build capacity | Training and access to evidence-based practice | Framework endorsement | Clear referral pathways, SM information through various mediums | Electronic client record, SMS through online and other media |
IRL | Map and increase provision of generic and disease specific | Curricula, professional development | SMS communication plan | Resources to account for health literacy, signposting | IT systems to support delivery, electronic patient record |
Note: SL not included as it did not explicitly prioritise actions for implementation