Table 1.

Barriers Identified from Qualitative Interviews

Barrier Theme	Specific Difficulties
Patient Eligibility	Time and resources spent on determining patient eligibility
	Lack of clear eligibility criteria
	Difficulty determining eligibility
Treatment Capacity	Time and resources spent on determining capacity
	Facilities not running at capacity also lose, financially
Provider Knowledge, Misunderstanding of Options	Lack of provider education on appropriate SUD treatment
	Lack of provider knowledge of the treatment options
	Options are not present in available online directories
	Inconsistent terminology. No standardized rules or guidelines.
Communication	Inefficient systems increase patient waiting time – patients need treatment on demand
	Lack of direct, committed communication and communication technology between sites means that there is no way to know if patient received care