Table 5.

Feasibility and perceived appropriateness of direct nutrition counseling through mobile phone (n=275).

Call center outcomes			n (%)
Received all calls from the call centera			92 (33.4)
Ever missed any call from the call center			183 (66.5)
Reasons for failing to receive a voice message
	Was busy with household chores	108 (59.0)
	Mobile was out of charge	61 (33.3)
Other family members spoke to the counselor (at least once)			80 (29.1)
Called the call center on her own (at least once)			151 (50.9)
Reasons for not calling the call center
	Didn’t feel the need	114 (84.5)
	Satisfied with the counseling and response to queries	221 (95.2)
Counseling was appropriate as per pregnancy and child age			270 (98.2)
Frequency of counseling was appropriate			215 (78.2)
Direct counseling should be more frequent			60 (21.9)
Amount of information in each counseling was appropriate			270 (98.2)
Preference for nutrition communication medium
	Voice messaging	14 (5.1)
	Direct counseling from the call center	90 (32.7)
	Both	171 (62.2)

^aThe total number of counseling calls was 12.