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. 2018 Aug 15;13(8):e0201604. doi: 10.1371/journal.pone.0201604

Table 1. Supplier selection criteria in pharmaceutical companies.

Main Criteria Sub-criteria
Cost c1 product price
c2 Payment terms
c3 Delivery cost
Quality c4 Product quality
c5 The number of the defective items
c6 Packaging and labeling
c7 ISO 9001 (quality management system certification)
c8 Research, development and innovation
Services c9 Customer relationship management (CRM)
c10 After sales service/warranty
Delivery c11 Geographical location
c12 On time delivery
Supplier profile c13 Financial status
c14 Management and organization
c15 Technical ability
c16 Facilities
c17 Capacity
c18 Past record documentation
c19 Certificate of GMP (Good Manufacturing Practice)
c20 ISO 14001 (environmental management system certification)
c21 OHSAS 18001 (occupational health and safety management system certification)
c22 Risk assessment system
Overall personnel capabilities c23 labor overall skills
c24 labor experience