| Some participants had difficulty learning computer mouse skills while using the first module |
More intensive coaching was provided with practice on the first session pages |
| Function of some buttons was not clear - participants did not know what to do |
Function of the buttons was explained with text in button |
| Participants had difficulty navigating the online support group, finding posts, making new posts |
Changed the order of posts; adjusted spacing, font and bolding to clarify posts |
| Pages with two areas of content or function were confusing to users |
Reduced per page content and function to contain single concept or function |
| Participants did not understand some phrases and words |
Changed text and labels to be more concrete and explicit |
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