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. 2015 Nov 19;3:1–7. doi: 10.1016/j.invent.2015.11.002

Table 2.

Therapist behaviours (percentage), definitions and examples.

Therapist behaviour % Definition Example
Emphasise patient responsibility 0.7 Expressing that the patient is responsible for (among other things) his/her own decisions. You yourself have to determine what is best.
You must be the judge of that.
Affirming 25.1 Paying attention to, acknowledging and expressing an interest in, the patients' thoughts, emotions and actions and to deem them valid.
 Validating and interpreting 14.3 Affirming by interpreting and validating what the patient wrote. You must be having a hard time.
You are right about…
 Normalizing 3.7 Affirming by writing that the patients' behaviour is frequently occurring in the population. We often isolate ourselves when we feel bad.
We all have our ups and downs.
 Summarizing 7.0 Affirming by summarizing and repeating what the patient wrote. So, you listen to audio-books when you do your chores.
You write that …
Clarifying the framework 5.9 Clarifying, emphasizing or reminding the patient about the internet treatment framework, and giving practical information about the project. The treatment ends in one week.
You and I will never meet.
Self-disclosure 0.9 Mentioning the therapists own experience and using personal examples from one's own life. I also get bored by physical exercise.
I use that exercise myself when…
Informing about modules 3.4 Informing about, or making reference to, upcoming modules and module content. Module 6 will cover…
One module will be about…
Confronting 0.4 Expressing another opinion or disagreeing with the patient. As a first exercise, that seems too difficult.
Urging 9.8 Urging the patient to do something Tell me a bit more about that!
Think about this and get back to me with your comments!
Please fill out the weekly rating.
Let me know if you have any questions.
Encouraging 31.5 Therapist behaviours aimed at encouraging some type of patient behaviour.
 Praising past behaviour 27.0 Praising some behaviour the patient has done. Good of you to notice your own feelings in that situation!
Thank you for sending a message!
 Inciting future behaviour 4.4 Encouraging expressions about something the patient is planning to do. I'm glad to hear that you are going to a movie!
I hope to hear from you again soon!
Guiding 22.2 Giving advice, informing or making suggestions.
 Theoretical guiding 12.3 Giving guiding information about psychological processes. Behaviours are easier to change than emotions.
 Giving suggestions 9.8 Giving suggestions about alternative behaviours. Giving advice about how to do something. I suggest that you start with a task that is rather simple.
Test holding a pencil while resting in the afternoon.

Note. Main-categories in bold, sub-categories in italics. The percentages for all categories give the proportion of that category within the overall sum of behaviours.