Table 2.

The main themes and associated sub-themes.

Usage of Playscan and the gambling site	Experiences of Playscan
Interaction with the tool	Reasons behind joining and ways that the users joined the responsible gambling tool
Participants' view on their lack of repeated use	Understanding the purpose of the tool
Usage of Svenska Spel's gambling site	Views on Playscan's ability to change gambling behaviour
Responsible gambling features at the gambling site	The perceived tone of the information issued by Playscan
	The users' views and experiences of the reliability of the risk assessment
	Changes in gambling behaviour after joining the responsible gambling tool
	Changes in attitude after joining the responsible gambling tool
	Suggestions regarding improving the tool