Table 2.
Doctor-patient relationship | Mean score ±SD | Public hospital | Private hospital | p-value |
---|---|---|---|---|
Mean ± SD | Mean ± SD | |||
I personally liked the orthodontist(s) who treated me | 4.62 ± 0.60 | 4.68 ± 0.555 | 4.50 ± 0.687 | 0.045 |
Greater efforts should have been made to reduce the pain from braces | 3.51 ± 1.31 | 3.63 ± 1.269 | 3.24 ± 1.353 | 0.038 |
The orthodontist(s) always checked their work carefully | 4.51 ± .75 | 4.54 ± 0.714 | 4.46 ± 0.831 | 0.667 |
The orthodontic care I received could have been better | 3.56 ± 1.35 | 3.66 ± 1.340 | 3.35 ± 1.359 | 0.093 |
The orthodontist(s) was gentle when treating me | 4.52 ± 0.72 | 4.63 ± 0.583 | 4.30 ± 0.918 | 0.008 |
Before treatment began, my orthodontist(s) carefully explained what treatment would be like | 4.41 ± 0.82 | 4.55 ± 0.616 | 4.12 ± 1.097 | 0.007 |
Questions I had about my treatment were answered promptly | 4.52 ± 0.68 | 4.60 ± 0.609 | 4.34 ± 0.799 | 0.013 |
The assistants were gentle when treating me | 4.56 ± 0.62 | 4.61 ± 0.574 | 4.46 ± 0.70 | 0.120 |
The orthodontic staff (assistants and office personnel) treated me with respect | 4.53 ± 0.64 | 4.59 ± 0.556 | 4.42 ± 0.776 | 0.190 |
The orthodontist(s) treated me with respect | 4.63 ± 0.58 | 4.66 ± 0.562 | 4.55 ± 0.622 | 0.183 |
Overall mean score | 4.33 ± 0.13 | Mean Ranks 124.59 | Mean Ranks 94.92 | 0.014 |