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. 2018 Aug 19;6(8):1492–1497. doi: 10.3889/oamjms.2018.301

Table 2.

Patient satisfaction with orthodontic treatment related to the doctor-patient relationship in public and private hospitals

Doctor-patient relationship Mean score ±SD Public hospital Private hospital p-value

Mean ± SD Mean ± SD
I personally liked the orthodontist(s) who treated me 4.62 ± 0.60 4.68 ± 0.555 4.50 ± 0.687 0.045

Greater efforts should have been made to reduce the pain from braces 3.51 ± 1.31 3.63 ± 1.269 3.24 ± 1.353 0.038

The orthodontist(s) always checked their work carefully 4.51 ± .75 4.54 ± 0.714 4.46 ± 0.831 0.667

The orthodontic care I received could have been better 3.56 ± 1.35 3.66 ± 1.340 3.35 ± 1.359 0.093

The orthodontist(s) was gentle when treating me 4.52 ± 0.72 4.63 ± 0.583 4.30 ± 0.918 0.008

Before treatment began, my orthodontist(s) carefully explained what treatment would be like 4.41 ± 0.82 4.55 ± 0.616 4.12 ± 1.097 0.007

Questions I had about my treatment were answered promptly 4.52 ± 0.68 4.60 ± 0.609 4.34 ± 0.799 0.013

The assistants were gentle when treating me 4.56 ± 0.62 4.61 ± 0.574 4.46 ± 0.70 0.120

The orthodontic staff (assistants and office personnel) treated me with respect 4.53 ± 0.64 4.59 ± 0.556 4.42 ± 0.776 0.190

The orthodontist(s) treated me with respect 4.63 ± 0.58 4.66 ± 0.562 4.55 ± 0.622 0.183

Overall mean score 4.33 ± 0.13 Mean Ranks 124.59 Mean Ranks 94.92 0.014