Table 1.
1 = very unsatisfactory, 2 = unsatisfactory, 3 = neither or neutral, 4 = satisfactory, 5 = very satisfactory, 6 = not applicable |
−1 = Not applicable; 0 = not answered, 1 = totally unsatisfactory, 2 = unsatisfactory, 3 = neither or neutral, 4 = unsatisfactory, 5 = totally satisfactory |
1 = very poor, 2 = poor, 3 = neither/nor, 4 = good, 5 = very good |
1 = very good, 2 = good, 3 = neither/nor, 4 = poor, 5 = very poor |