Table 2.
Counseling content for all observed pharmacist-patient interactions.
| Counseling content | Satisfactory |
Not satisfactory |
Total satisfactory (%) | ||
|---|---|---|---|---|---|
| Frequency | Percentage | Frequency | Percentage | 20.1 | |
| Counseling opening | 0 | ||||
| Patient identification | 0 | 0 | 235 | 100 | 0 |
| Administrative issues | 0 | 0 | 235 | 100 | 0 |
| Non-dispensing criteria | 0 | 0 | 235 | 100 | 0 |
| What is this medication used for? | 2.9 | ||||
| Indication of the medication | 27 | 11.5 | 208 | 88.5 | 2.9 |
| How is the medication used? | 17.2 | ||||
| Dose | 195 | 83 | 40 | 17 | 16.6 |
| Frequency | 195 | 83 | 40 | 17 | 16.6 |
| Duration | 195 | 83 | 40 | 17 | 16.6 |
| Route of administration | 183 | 77.9 | 52 | 21.1 | 15.6 |
| What to do if a dose is missed | 40 | 17 | 195 | 83 | 3.4 |
| What are the expectations from this medication? | 0 | ||||
| Expectations of the drug used | 0 | 0 | 235 | 100 | 0 |
| Drug-Drug interactions | 0 | 0 | 235 | 100 | 0 |
| Drug-Food interactions | 0 | 0 | 235 | 100 | 0 |
| Precautions while using the drug | 0 | 0 | 235 | 100 | 0 |
| Common side effects | 0 | 0 | 235 | 100 | 0 |
| Storage conditions | 0 | 0 | 235 | 100 | 0 |