Table 2.

Aim 1 participant self-reported measures and characteristics.

Concept and measure			Psychometric properties
Demographics
	Participant survey	16 self-report items to assess facility & unit; PACTa role; length of time at facility, unit, in VHAb, in health care; age; gender; race; ethnicity; professional degree; licenses; computer/internet use; My HealtheVet status
Virtual medical modality use
	Participant survey	18 self-report items for each HITc including use count; HIT use; patient HIT use count, and relative advantage, compatibility, complexity, observability, context, facilitation constructs
	Focus group script	Items to elicit information about concepts including clinical experience/evidence, personal and team factors and best practices; context, team, organizational, and environmental factors; and external/internal facilitation factors such as readiness for use, audit, feedback & reinforcement, leadership; advantages/ usefulness, compatibility, complexity/ease of use, observability of HIT. Items addressed PACT member perceptions of patients’ preferred communication methods, attempts to engage patients, and alternative resources for using HIT
	Follow-up interview script	Items were driven by data collected in PACT focus groups to follow up on emergent themes and preferred dissemination methods

^aPACT: Patient-Aligned Care Team.

^bVHA: Veterans Health Administration.

^cHIT: health information technology.