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. 2018 Aug 15;7(8):e11262. doi: 10.2196/11262

Table 4.

Aim 3 secondary data elements and data collection plan (data collected 6 months pre- and postexposure to implementation intervention).

Construct and variables Measure Data source
Secure messaging use

Registration Number of patients registered VSSCa Compass PACTb data cubes or VSSC Transformation Initiative data cube or Veteran and Consumer Health Informatics Office CDWc data request

Authentication Number of patients authenticated

Opted-in Number of patients opted in

Inbound SMd Number of inbound messages

Outbound SM Number of outbound messages
MHVe Rx refills use

Prescription refill orders Number of prescription refill orders VSSC Transformation Initiative data cube or Veteran and Consumer Health Informatics Office data request
Telephone use

Encounters Number of encounters VSSC Compass PACT data cubes
Home telehealth use

Encounters Number of encounters CDW Telehealth Visits Report, including secondary codes for Home Telehealth, Clinical Video, Store & Forward

Visits Number of visits

Unique patients Number of unique patients
VetLink kiosk use

Check-in Number of patients checked in Local VetLink Kiosk administrative data report

Demographic update Number of patients who updated demographic data

Assistance required Number of patients requiring help at kiosk

aVSSC: VHA Support Service Center

bPACT: Patient-Aligned Care Team.

cCDW: Corporate Data Warehouse.

dSM: secure messaging.

eMHV: My HealtheVet.