Table 3.

Dispensing errors before and after introduction of voice recognition system.

	Pre-VRS		During VRS		Total
	n	%	n	%	n	%	p-value
Drug name
Correct	1074	96.7	334	93.8	1408	96	0.017
Incorrect	37	3.3	22	6.2	59	4
Drug dose
Correct	765	68.9	264	74.2	1029	70.1	0.006
Incorrect	208	18.7	41	11.5	249	17
Omitted	138	12.4	51	14.3	189	12.9
Drug route
Correct	516	46.4	156	43.8	672	45.8	0.688
Incorrect	9	0.8	3	0.8	12	0.8
Omitted	586	52.7	197	55.3	783	53.4
Drug frequency
Correct	803	72.3	242	68	1045	71.2	0.246
Incorrect	196	17.6	69	19.4	265	18.1
Omitted	112	10.1	45	12.6	157	10.7
Drug duration
Correct	232	20.9	56	15.7	288	19.6	0.006
Incorrect	27	2.4	2	0.6	29	2
Omitted	852	76.7	298	83.7	1150	78.4
Dispensing omission1
No	115	10.4	27	7.6	142	9.7	0.124
Yes	996	89.6	329	92.4	1325	90.3
Incorrect dispensing2
No	708	63.7	235	66	943	64.3	0.434
Yes	403	36.3	121	34	524	35.7
Dispensing errors
Correct	81	7.3	24	6.7	105	7.2	0.726
Incorrect	1030	92.7	332	93.3	1362	92.8
Total (n)	1111		356		1467

¹Omission of indicating either drug name, dose, route frequency or duration when dispensing.

²Incorrect dispensing regarding either drug name, dose, route frequency or duration, excluding omissions.

VRS, voice recognition system.