Table 2.
Comparison of the satisfaction of physicians (CARDIOSATIS-Team scale) categorized according to the type of emergency service, and result of the comparison test between groups
| Domains/Itens of the scale | Overall (n = 137) |
Non-SAMU (n = 74) | SAMU (n = 63) | Comparison between SAMU and non-SAMU(p-value)* | |||
|---|---|---|---|---|---|---|---|
| Level II hospitals (n = 28) | Level III/IV hospitals (n = 46) | Non-SAMU total (n = 74) | Comparison between level II hospitals and level III/IV hospitals (p-value)* | ||||
| Domain 1: Satisfaction with the care provided (5 items) | 2.0 (2.0-4.0) | 2.0 (2.0-4.0) | 2.0 (2.0-4.0) | 2.0 (2.0-4.0) | 0.96 | 2.0 (2.0-4.0) | 0.05 |
| Satisfaction with the care provided | 2.0 (2.0-4.0) | 4.0 (4.0-4.0) | 3.5 (2.0-4.0) | 4.0 (2.0-4.0) | 0.38 | 2.0 (2.0-4.0) | 0.87 |
| Municipality's structure for diagnosis | 2.0 (2.0-4.0) | 2.0 (2.0-4.0) | 2.0 (2.0-3.0) | 2.0 (2.0-3.5) | 0.49 | 2.0 (2.0-4.0) | 0.03 |
| Structure for managing cardiovascular diseases | 2.0 (2.0-4.0) | 2.0 (2.0-4.0) | 2.0 (2.0-4.0) | 2.0 (2.0-4.0) | 0.34 | 2.0 (2.0-4.0) | 0.59 |
| Diagnostic accuracy | 2.0 (2.0-4.0) | 2.0 (2.0-2.0) | 2.0 (2.0-4.0) | 2.0 (2.0-4.0) | ≤ 0.05 | 2.0 (2.0-4.0) | 0.01 |
| Technical support | 5.0 (5.0-5.0) | 5.0 (5.0-5.0) | 5.0 (1.0-5.0) | 5.0 (1.0-5.0) | 0.50 | 5.0 (5.0-5.0) | ≤ 0.01 |
| Domain 2: Structure of care and diagnosis (6 items) | 2.5 (2.0-3.5) | 2.0 (2.0-2.0) | 2.5 (2.0-3.5) | 2.0 (2.0-3.0) | ≤ 0.001 | 3.0 (2.0-4.0) | ≤ 0.001 |
| Medical facilities for the diagnosis of cardiovascular diseases | 3.0 (2.0-4.0) | 1.0 (1.0-2.0) | 3.0 (2.0-4.0) | 3.0 (2.0-3.0) | ≤ 0.001 | 3.0 (2.0-4.0) | ≤ 0.001 |
| Quality of the equipment and materials | 3.0 (2.0-3.0) | 2.0 (2.0-2.0) | 3.0 (2.0-3.0) | 3.0 (2.0-3.0) | 0.12 | 3.0 (3.0-4.0) | ≤ 0.001 |
| Technology available for diagnosis | 2.0 (2.0-3.5) | 2.0 (2.0-2.0) | 2.0 (2.0-3.0) | 2.0 (2.0-3.0) | 0.66 | 2.0 (2.0-4.0) | ≤ 0.001 |
| Promptness in diagnosis | 2.0 (2.0-3.5) | 2.0 (2.0-2.0) | 2.0 (2.0-4.0) | 2.0 (2.0-3.0) | ≤ 0.01 | 2.0 (2.0-4.0) | ≤ 0.001 |
| Adequacy of the service | 3.0 (2.0-3.0) | 2.0 (1.0-2.0) | 3.0 (3.0-3.0) | 3.0 (2.0-3.0) | ≤ 0.001 | 3.0 (3.0-4.0) | ≤ 0.001 |
| Resolutivity | 2.0 (2.0-4.0) | 2.0 (2.0-2.0) | 2.0 (2.0-4.0) | 2.0 (2.0-4.0) | ≤ 0.001 | 3.0 (2.0-4.0) | ≤ 0.001 |
| Overall scale (11 items) | 2.0 (2.0-4.0) | 2.0 (2.0-2.0) | 3.0 (2.0-4.0) | 2.0 (2.0-3.0) | ≤ 0.05 | 2.0 (2.0-4.0) | ≤ 0.001 |
Values expressed as median (interquartile range), except when indicated;
*
Comparative analysis by use of Mann-Whitney U test.