Table 4.
Acceptability E-Scale at 6 Months for Patients Who Used the Online Portal System (Where 1 = Very Difficult/Unhelpful/ Unenjoyable and 5 = Very Easy/Helpful) (n = 11).
| 1 | 2 | 3 | 4 | 5 | |
|---|---|---|---|---|---|
| How easy was this communication portal for you to use? | — | — | 2 (18.2%) | 4 (36.4%) | 5 (45.5%) |
| How understandable were the responses you received to your portal messages? | — | — | — | 6 (54.6%) | 5 (45.5%) |
| How much did you enjoy using this communication portal? | 1 (9.1%) | — | 2 (18.2%) | 2 (18.2%) | 6 (22.2%) |
| How helpful was this communication portal in describing your symptoms and quality of life? | — | 1 (9.1%) | 3 (27.3%) | 4 (36.4%) | 3 (27.3%) |
| Was the amount of time it took to complete messages using this communication portal acceptable? | — | — | 2 (18.2%) | 4 (36.4%) | 5 (45.5%) |
| How would you rate your overall satisfaction with this communication portal? | — | — | 2 (18.2%) | 4 (36.4%) | 5 (45.5%) |