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. 2018 Aug 28;20(8):e257. doi: 10.2196/jmir.9895

Table 1.

Users’ perceptions of and satisfaction with Military and Veteran Caregiver Network (MVCN) over the past 3 months (N=144). Users are those who reported having visited the network at least once in the past 3 months.

Perceptionsa Participants who agreed or strongly agreed, n (%)b
Decision making or resources

This site helps me make good caregiving decisions 86 (59.7)

This site provides information that helps me make important decisions 78 (54.2)

This site helps me better manage my time and resources 65 (45.1)
Inspiration or self-improvement

This site makes me think of things in new, more positive ways 84 (58.3)

Using this site makes a difference in my life 82 (56.9)

I have learned how to improve myself from this site 76 (52.8)

This site inspires me in my own life 73 (50.7)

I am a better person for using this site 71 (49.3)
Community

I have learned a lot from the posts of other caregivers who visit this site 79 (54.9)

This site does a good job of getting its visitors to contribute or provide feedback 69 (47.9)
Overall satisfaction with MVCNc

Not at all or slightly satisfied 23 (16.0)

Moderately satisfied 56 (38.9)

Very or extremely satisfied 65 (45.1)

aExcept for the item assessing overall satisfaction with MVCN, all items were adapted from an existing scale designed to assess consumers’ experiences on the Web [17].

bThe SE for all percentages was 0.04, except for the percentage of MVCN users who were not at all or slightly satisfied with MVCN, for which the SE was 0.03.

cSatisfaction with MVCN was rated on a scale that ranged from 1 (not at all satisfied) to 5 (extremely satisfied) and collapsed to form 3 categories: not at all or slightly satisfied (1 or 2), moderately satisfied (3), or very or extremely satisfied (4 or 5).