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. 2018 Sep 12;9(3):714–724. doi: 10.1055/s-0038-1668093

Table 1. Medical document usability heuristics.

Heuristic category Heuristic name Description
Readability Color and Contrast Does the text have sufficient contrast?
Layout and Position Is the layout appealing, clear, and consistent across the document?
Font and Capitalization Are the font and its size consistent and readable?
Structure and Format Are the structure and format of each section effective and uniform?
Minimalism Simple and Direct Are the language and sentence structure simple, direct, specific, concrete, and concise?
Progressive Level of Detail Does the document present the most important information first, following with increasing levels of detail?
Comprehensibility Terminology Are complex and technical terms used correctly and consistently?
Clarity of Headings Are the headings clear and understandable?
Content Clarity of Content Is the purpose of the material obvious?
Emphasis Are important points emphasized appropriately? Is it clear why certain text is emphasized?
Context Does the document include creation or printing date and contact information?
Relevance Is the content relevant to the patient's condition and context? Is there extraneous information?
Absence/Lack of Information Is any important content missing?
Organization Grouping Is the information grouped in a meaningful format? Are the groups reasonably sized?
Order Is the information ordered logically?
Use of Subheadings Does the document use prominent and meaningful headings and subheadings?
Navigational Tools Does the material have navigational tools to help orient the reader?